Vitalize Health Products Ltd

Terms & Conditions

In accordance with the Electronic Commerce Regulations 2002

We confirm that the principal address of Vitalize Health Products Ltd is: 8 Manor Crescent, Surbiton, Surrey KT5 8LQ and that our VAT number is: 872 3984 83 (Registered in England number 5633984 – Registered Office: 43-45 Airport House, Purley Way, Croydon, CRO OXZ). Internet orders are dispatched from: Vitalize Internet Dispatch, Intermail plc Horizon West, Canal View Road, Newbury, Berkshire. RG14 5XF. Internet orders can be cancelled for any reason and at any time prior to dispatch (which is normally the next working day) by phoning 0870 042 8423 or e-mailing vitalize@intermail.co.uk

From 30 days of receipt, any unused product can be returned for a full refund of all costs other than return postage, for any reason, these should be returned to the point of purchase, which for Internet transactions is: Vitalize Internet Dispatch, Intermail plc Horizon West, Canal View Road, Newbury, Berkshire. RG14 5XF.

In addition all products are unconditionally guaranteed against defects for twelve months from the date of purchase, any such products will be replaced without charge upon receipt of the defective item and purchase details, at any of the above addresses.

An internet purchase is completed when a digital receipt number is issued by the Worldpay secure server through which all the e-commerce transactions on this site are conducted, this receipt is also confirmed by email. Any errors can be corrected at any time prior to clicking the Worldpay 'Confirm Order' button at the foot of the order details form, by altering the various input fields using the 'delete' or 'backspace' buttons. If any details need to be changed after the order has been confirmed, this can be accomplished by phoning 0870 042 8423 or e-mailing vitalize@intermail.co.uk 

These transactions are subject to European Law being conducted in the English language by a UK registered Company, though overseas orders are accepted and can be payable in foreign currencies (US$ and Euros) as well as Sterling. None of the above affects your fundamental Statutory rights in any way; the terms of purchase, money back guarantees and product warranties being equivalent or additional to your basic legal entitlements.

If you have any questions or issues please contact us either on:
0870 042 8423 or via the Contact Us page by clicking